BHA Service and Technicians Assessment Report (STAR) Program


Basement Health Association or BHA is regularly seeking to identify contractors that strive to provide the best product and service for their clients. The BHA STAR program seeks direct comments from a member client. Using a scoring system of in the categories of: Quality of Work, Responsiveness, Punctuality and Professionalism, BHA members seek input through response cards. Each comment card must score high enough to be included in the total. If a member firm receives enough comment cards, with high enough scores, they then qualify as a STAR award company for the year.